The Branch of the future
Reimagine retail banking considering the physical architecture and digital technologies.
With increased mobile banking, branch can offer personalized customer experiences outside of traditional banking services. Routine in-branch transactions will be be offloaded to online and self-service in order to improve efficiency. As transactions continue to move out of branches to the mobile space, the roles of branches will change. Branches are more important than ever as product showrooms and as places where customers seek expert financial advice.